CITY BEE DECK & RAILING WARRANTY
Built Strong.
Backed With Confidence.
Your investment deserves more than a beautiful finished project. City Bee Deck & Railing stands behind the quality of our workmanship with warranty protection you can count on.
Confidence Built Into Every Project
3-Year Workmanship Warranty
Qualifying City Bee installations are protected against defects resulting from our workmanship for 3 years after project completion.
Manufacturer Warranties
Many decking, railing, lighting, and specialty products include additional manufacturer warranty protection.
We're Here If You Need Us
Have a concern? Send us the details and photos. Our team will review your project and help determine the right next step.
CITY BEE WORKMANSHIP WARRANTY
We Stand Behind Our Work
City Bee Deck & Railing provides a 3-Year Limited Workmanship Warranty on qualifying installations completed by our team.
Our warranty covers defects resulting directly from the installation or construction performed by City Bee Deck & Railing.
If something doesn't look or perform the way it should because of our workmanship, contact us. We'll review the concern and determine the appropriate solution.
Qualifying work may include:
✓ Custom deck construction
✓ Composite & PVC decking
✓ Wood decking
✓ Deck resurfacing
✓ Railing systems
✓ Deck stairs & walkways
✓ Deck lighting
✓ Other work specifically covered by your contract
ADDITIONAL PRODUCT PROTECTION
Your Materials May Be Covered Even Longer.
Many premium products installed by City Bee carry their own manufacturer's warranty.
Depending on the materials selected for your project, additional coverage may apply to composite or PVC decking, railing systems, aluminum and cable railing components, deck lighting, fasteners, and other specialty products.
| We'll Help Point You in the Right Direction
If you experience what appears to be a material defect, City Bee can help identify the product installed on your project and provide the information you may need to begin a manufacturer warranty claim.
Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to their individual terms, registration requirements, limitations, and exclusions.
COVERED
Installation-related issues such as:
Improperly installed decking or railing components
Installation-related fastening issues
Construction defects caused by our workmanship
Installation issues affecting the intended performance of the completed work
Every warranty request is evaluated individually based on the original project scope and the cause of the issue.
NOT COVERED
Normal wear and tear
Normal fading, weathering, or aging
Natural expansion and contraction
Natural wood checking, cracking, splitting, or movement
Improper maintenance
Accidental or intentional damage
Damage caused by grills, heaters, furniture, planters, or chemicals
Work or alterations performed by others
Existing structures not constructed by City Bee
Drainage, soil movement, or settlement outside our work
Pest or animal damage
Fire, flooding, severe weather, earthquakes, falling trees, or similar events outside our control
Material defects are subject to the applicable manufacturer's warranty.
A Few Important Details
Natural Wood Changes Over Time
Wood naturally responds to moisture, sunlight, temperature changes, and Pacific Northwest weather.
Fading, color changes, shrinking, swelling, checking, minor cracking, or slight warping may occur naturally and do not necessarily indicate defective workmanship.
Proper maintenance helps preserve the appearance and longevity of natural wood.
Existing Structures
For repairs and resurfacing projects, our warranty applies to the work and materials specifically installed by City Bee.
Existing framing, foundations, footings, drainage conditions, and other components that City Bee did not replace or construct are not covered unless your contract specifically states otherwise.
SIMPLE. CLEAR. RESPONSIVE.
Our Warranty Process
We Review It
Submit Your Request
Tell us what's happening and upload clear photos.
We'll review your project, original scope, materials, and photos.
Inspection
Determine Coverage
We'll determine whether the concern falls under City Bee workmanship coverage, a manufacturer warranty, or is outside warranty coverage.
If necessary, we'll schedule an on-site inspection.
We Make It Right
If it's covered by our workmanship warranty, we'll coordinate the appropriate repair.
NEED OUR HELP?
SUBMIT A WARRANTY REQUEST
Have a concern about a project completed by City Bee Deck & Railing? Send us the information below and we'll review it.