CITY BEE DECK & RAILING WARRANTY

Built Strong.

Backed With Confidence.

Your investment deserves more than a beautiful finished project. City Bee Deck & Railing stands behind the quality of our workmanship with warranty protection you can count on.

Confidence Built Into Every Project


3-Year Workmanship Warranty

Qualifying City Bee installations are protected against defects resulting from our workmanship for 3 years after project completion.

Manufacturer Warranties

Many decking, railing, lighting, and specialty products include additional manufacturer warranty protection.

We're Here If You Need Us

Have a concern? Send us the details and photos. Our team will review your project and help determine the right next step.


CITY BEE WORKMANSHIP WARRANTY


We Stand Behind Our Work


City Bee Deck & Railing provides a 3-Year Limited Workmanship Warranty on qualifying installations completed by our team.

Our warranty covers defects resulting directly from the installation or construction performed by City Bee Deck & Railing.

If something doesn't look or perform the way it should because of our workmanship, contact us. We'll review the concern and determine the appropriate solution.

Qualifying work may include:

✓ Custom deck construction
✓ Composite & PVC decking
✓ Wood decking
✓ Deck resurfacing

✓ Railing systems
✓ Deck stairs & walkways
✓ Deck lighting
✓ Other work specifically covered by your contract

ADDITIONAL PRODUCT PROTECTION

Your Materials May Be Covered Even Longer.


Many premium products installed by City Bee carry their own manufacturer's warranty.

Depending on the materials selected for your project, additional coverage may apply to composite or PVC decking, railing systems, aluminum and cable railing components, deck lighting, fasteners, and other specialty products.

| We'll Help Point You in the Right Direction

If you experience what appears to be a material defect, City Bee can help identify the product installed on your project and provide the information you may need to begin a manufacturer warranty claim.

Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to their individual terms, registration requirements, limitations, and exclusions.

COVERED

Installation-related issues such as:

  • Improperly installed decking or railing components

  • Installation-related fastening issues

  • Construction defects caused by our workmanship

  • Installation issues affecting the intended performance of the completed work

Every warranty request is evaluated individually based on the original project scope and the cause of the issue.

NOT COVERED

  • Normal wear and tear

  • Normal fading, weathering, or aging

  • Natural expansion and contraction

  • Natural wood checking, cracking, splitting, or movement

  • Improper maintenance

  • Accidental or intentional damage

  • Damage caused by grills, heaters, furniture, planters, or chemicals

  • Work or alterations performed by others

  • Existing structures not constructed by City Bee

  • Drainage, soil movement, or settlement outside our work

  • Pest or animal damage

  • Fire, flooding, severe weather, earthquakes, falling trees, or similar events outside our control

Material defects are subject to the applicable manufacturer's warranty.

A Few Important Details

Natural Wood Changes Over Time

Wood naturally responds to moisture, sunlight, temperature changes, and Pacific Northwest weather.

Fading, color changes, shrinking, swelling, checking, minor cracking, or slight warping may occur naturally and do not necessarily indicate defective workmanship.

Proper maintenance helps preserve the appearance and longevity of natural wood.

Existing Structures

For repairs and resurfacing projects, our warranty applies to the work and materials specifically installed by City Bee.

Existing framing, foundations, footings, drainage conditions, and other components that City Bee did not replace or construct are not covered unless your contract specifically states otherwise.

SIMPLE. CLEAR. RESPONSIVE.

Our Warranty Process


We Review It

Submit Your Request



Tell us what's happening and upload clear photos.

We'll review your project, original scope, materials, and photos.

Inspection


Determine Coverage


We'll determine whether the concern falls under City Bee workmanship coverage, a manufacturer warranty, or is outside warranty coverage.

If necessary, we'll schedule an on-site inspection.

We Make It Right


If it's covered by our workmanship warranty, we'll coordinate the appropriate repair.

NEED OUR HELP?

SUBMIT A WARRANTY REQUEST

Have a concern about a project completed by City Bee Deck & Railing? Send us the information below and we'll review it.